30-Day Money Back GuaranteeEnglish Talk Shop LLC offers a 30-day money back guarantee for all American Speechsounds software and our vowel game, Is ERnie an attORney?. If you are not completely satisfied with your English Talk Shop products, please return them for a full refund (excludes shipping).
Returning Physical ProductsIf the product is purchased directly from English Talk Shop LLC through the Web, mail, email, or over the phone, you have 30 days from the product’s physical ship date to be eligible for a refund under the satisfaction guarantee. Return a copy of the packing slip with the product to be eligible for a refund. If you return products by U.S. Postal Service, please use either delivery confirmation, registered mail, certified, or return receipt mail. English Talk Shop LLC is not responsible for lost mail that is not received or products damaged during return shipment. Shipping fees for the initial order and the product return will not be reimbursed. Send all physical product returns to:
English Talk Shop, LLC 2488 SW Sherwood Drive, Suite 201 Portland, OR 97201